Avaya

POTD: Macy’s 34th Street – Avaya Red 8403 DCP Terminal

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Yesterday, I posted pics from my trip to Manhattan on Saturday. To my surprise I saw a lot of Avaya Red terminals despite Cisco selling VOIP sets like they are generic IP devices that corporate accounts pay little to none (allegedly) for.

The 8403 is a display-less set, designed for “walk up users” (to use a modern day cliche) or people who do not need functionality of a fully blown 8405 or 8410 terminal. The set supports up to 3 call appearances and if a user desperately needs features with indicators, one can program a feature (or two) but the set would act as a single appearance terminal.

It’s cousin set is the 7401, because it shares similarities to the 12 button personal features assignment. Someone can have up to 12 functions for abbreviated dialing, features, etc by hitting the Feature button and hit a single digit on the dial pad. There wasn’t a similar set till the late 2000s when Avaya released two sets, the 1403 and 1603 both for DCP and IP respectively, but ironically this require both to be run behind an IP Office, and not their enterprise PBX systems. It’s not to say one could reload firmware with the 1603 with some SIP firmware (which I believe it can work) and run it against Avaya’s SES services, and claim it to be a generic SIP set. These models furthers more irony because the 8403 was incompatible with Merlin systems anyways.

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My Collection: The Avaya 8410 Voice Terminal

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Today I’m showcasing my newest phone (prior to the last post) that is the Avaya 8410 Voice Terminal.

I’m not that creative in naming gadgets in cutesy names like dogs or cats like how people name servers, but I’m calling this one The Donald. As in Donald Trump. That guy was a long time user (to this day) a user of the 8410 terminal. What’s funny is the phone still has an AT&T label. He also uses his Spokesman speakerphone adjunct to have clear handsfree communication, even though the integrated microphone does well too.

This was courtesy from Jason, who gave me his old Definity PBX. The terms of the transfer did not include an 8410 set, which came to my surprise. He told me through email that he threw it in because there was space in the large package. More on this at a later time.

 

 

 

A closeup to that mic.

8410s were originally sold by AT&T, then sold by Lucent and then to Avaya. First generation sets were made in the States (likely at the Shrieveport Works – where most of the enterprise sets were made); when the End of Sale was issued by Avaya around 2003, the terminals were made in Mexico, despite plastic molding stating it was made here.

Avaya 4424 Digital Telephone

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This picture shows a phone in my own collection. This is an Avaya 4424 Digital Telephone. This phone was originally used in the Merlin Magix series of KSUs. They look like their other digital phones, the difference is the form factor, where the built in microphone is located (on the lower right where there is two holes), and its ring tones. The “menu” keys may appear to use a similar TUI like in the larger systems, but it works differently.

That’s if you have it tied into an IP Office system, and then it works just like the larger PBXs.

The console on the IP Office claims this is a “DCP” (Digital Communications Protocol the proprietary signaling of their TDM) telephone, which I find it very interesting because the Merlin Magix uses another proprietary protocol. This is common with all the major vendors, where they don’t use backwards compatibility with their KSU or PBX switches.

Originally posted on themuseumoftelephony.wordpress.com

These models were made just a year before Avaya would become a spinoff of Lucent. On the back of this phone it says Lucent Technologies Made in the USA. Well not too long after that Avaya was spun off and they outsourced the manufacturing to another company and later made these phones in Mexico before they would make them in Asia and kill sales of these phones including some of the 4600s and most of the 6400s.

I suspect that when they were developing the 4400s, that there might had been future plans to make this phone be compatible with the mid line class of systems, and maybe that was why they put a model number on these phones, the other Merlin phones like the MLX didn’t have model number.

This picture was taken in 2008, where I got this phone at a flea market at $3. 3 or so years later, I would acquire a system that this phone would be compatible with. It is sitting in my “datacenter”.

My Collection – AT&T (Avaya) 7102 Analog Voice Terminal

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Here is another private collection of another office telephone. It’s an AT&T (now Avaya) 7102 Analog telephone.

These were made by AT&T in the mid to late 80s, sports the “R” handset (Merlin style) while having a basic featureset with a 12 digit dial pad and a “Recall” (read: Flash) to use additional features of the PBX or “Call Waiting” as this terminal can – in fact – be used for residential landline services.

In fact, the ringer is much like the very old AT&T 1810 digital answering machine/house phone I had at my family’s house. It doesn’t have the sound of the digital telephones unfortunately.

I bought this on eBay a while back, and here is the gallery

It was made in Korea, kinda odd for phones to be made out of the States at that time. Maybe this was built in the same plant as the other consumer phones that AT&T continued to produce leading to the spinoff to Lucent in 1996.  I opened the phone and the guts looked like a cheap Asian produced device.

This phone however, is a shell of a BIS-10 (or a 7410 Plus), take the DESI paper off, and you’ll see the empty spots for those buttons. It was kinda surprising to see, but I guess since there was a membrane cover, it didn’t matter. I’ll post that picture (and redo the picture gallery in a neater workspace) at a later time.