Phone of the Day: ROLM phone at the Local Bob’s Stores

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a picture of a ROLM telephone on a post at a local Bob's Stores in Nashua, New Hampshire

This was taken at a local Bob’s Stores when the day after the New England Patriots won their fifth Super Bowl. (Roger That! Heh, heh, heh.) For this chain, ROLM is alive and well, to use the cliche. Because ROLM predates the Internet and modern day documentation, I have no idea what type of PBX or KSU it lives on. The set themselves is the 1990s generation, before they became German looking (possibly mid 1990s.) When ROLM was fully sold to Siemens, a few years later, they stopped selling their systems to America and incorporated ROLM features and their modernest designs. I’m not the expert in ROLM so forgive me.

Telephony 101: On Voice Mail

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Some people love voice mail, many just hate it. Many are apparently so egotistical, they think it’s not worth listening to 2 minutes of a voice based message than a generic email.

People also think email is better, but do you know the history of voicemail?

if the answer is no, lets go down memory lane of Voice Mail.

Voicemail is often assumed to be an electronic answering machine on a server. While it’s true, its origins was almost similar to sending a letter or an email, just with spoken word.

The first indication of such language was in printed publications in 1877. A famous man named Thomas Edison with an invention called the phonograph. For the Gen-X audience and older, this is basically a record player. Millenials are probably familiar to just be cool for the latest trend. While it was well known for songs, the ability to record spoken word, as a way to replace letter writing had the possibility. The “voice mail” language was in the lexicon by the 1910s.

While the answering machine was invented in the 1960s, the ability to install these would be so cost prohibitive, and worse, a wiring nightmare. In the early 1970s, Motorola introduced pagers that provided one way voice messages that would be answered by an “answering center” (this in 2017 is completely archaic with the advent of digital telephony, automated attendants, in fact the size of these answering centers were the size of contact centers, which was not existent at the time.) These pagers used UHF signals and were often used for volunteer fire fighters, etc. In this sense, this could be considered as a voice message.

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POTD: Local Papa Gino’s

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Sadly, where I live, Avaya or Nortel isn’t “alive and well” unlike another site I follow. Nortel has disappeared in my state in public and private entities in lieu of Cisco years ago and Avaya Red has slowly disappeared too.

On a Christmas Eve tradition before I was born, my family would order pizza out at the local Papa Ginos, that is local chain with more than one hundred stores around the Greater Boston region, basically in four of the six New England states. It’s reputation is fresh quality pizza of with quality ingredients. Over the years Papa’s has had exclusive marketing deals with the local Boston teams such as the Red Sox and currently the Patriots.

The chain has used AT&T products going back to the days of Western Electric. This location I had frequented growing up had used one of those 10 line 1A2 wall mount Key telephones till a cutover around 2001 to a Partner ACS system. The only ComKey I’ve ever seen in production was another store nearby, and that had cutover to a Partner circa 2001 or 02.

I’ve been to mostly the New Hampshire stores, and D’Angelo the sub shop, is a sister brand to Papa Ginos. I don’t recall them using any phone systems, the one nearby me, that I took a few years back with an Avaya van uses POTS phones.

But today, just the next block away from that same D’Angelo, I noticed  this phone. Nope, its not a 9600 Avaya IP or 9500 DCP set. No, worse a Polycom VVX 310 set. (I haven’t been here for a while, some days I normally walk here because it’s not that far away from my home.)

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Ugliest Attendant Consoles, part five

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NOT MY OWN PHOTO. No URL to trace where I found this around 2010.

Of the worst attendant consoles to exist on this planet, the vintage Northern Telecom would win hands down.

Joe the UCX Guy had featured this console and used it during his days while he attended Purdue.

These switchboards or consoles were tied behind a central office switch such as DMS series or the carrier grade PBX – the SL100 (which I believe is different than the original SL1.)

In short, central office services are much less feature rich and thats why it has little functionality.

But why in the hell it’s so honking big is beyond me. It’s one of the many consoles of those days that required a 25 pair Amphenol cable to function.

Ugliest Operator Consoles, part three

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(I guess I stay up late looking at my own screengrabs)

The Japanese are no angels ether. I guess since digital PBX systems were derivatives of the design of mainframes, the consoles that used to manage mainframes, were not based on CRT in the beginning. Heck even the first PC – the Altair, was filled of complicated LEDs and switches.

This console most likely is used for the NEAX PBX system (the equivalent to the M1, the G3, or SX systems.)

In the late 90s, early 2000s, they too got their act together, and had a sleek console with the user in mind.

Again not my pictures, was taken from an eBay listing.

Phone of the Day: Cisco 7841 – Local School

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In 2025 I stand corrected. It’s the 7841 series set. In 2016, there was no 6841 yet. The following year. Cisco opened up their fancy phones to customers who had no intentions to use it against a CUCM. The 6800s was planned to replace the SPA series VOIP phones and fully deprecated the SPA by 2020. 

But then the 7800s were open too. Cisco would then market both the key based 7800 and 8800 screen phones for Third Party Call Control or 3PCC or now it’s called something like Multiplatform Phones or MPP.  Forgot Aruba was the brand for HP’s networking at that time. 

I spotted this overpriced telephone in an elementary school during a late fall craft fair. It had a nice turnout, to the point I want to be a vendor and sell geeky fashion items! I say overpriced because this is located in a community where it’s ultra-conservative. The town I live in is extremely frugal in finances and keeps the government small. On the town government, the board would zero-out any proposals to their IT department, which is lead by a “coordinator” that grew up in the days before IP, Windows Servers, etc. In the world of compliance and technical adherence, they run the town side like a mum and pop shop.

The school district’s offices (a seperate agency) is housed in two ranch houses, near the local high school that are commercially zoned. This is most likely where their CallMangler (I can’t help to resist) is located. I’ve spotted a 7900 series in one of the offices when I walked by in that same school.

I’ve seen on the town side using Cisco 7940 sets and 7960 sets since I moved in 2010. The town to kinda leak my location is the largest single voting place that got national attention during the primaries last winter  if people who don’t know where I live.

I do not follow municipal matters as much anymore, but a cutover to VOIP in the school system occurred sometime in the range of fiscal years 2011 to 2013 because the previous phone systems were end of life. I do not know the systems prior to because I didn’t attend school here. What’s ironic is there is an Aruba wireless access point shown here plugged on the PC jack. The town’s fire department had a consumer grade Linksys plugged into their PC port on their Cisco sets…

In the town I did grow up, we had TIE systems in the late 1980s-late 90s then went to Telrad in the school district. The elementary school that I went to got their Telrad in 2002. The Telrads were still there when I moved out of town in 2010.